No-Show & Late Cancellation Policy
At Medicalmasaje, we value your time and the quality of care we provide to every client. Each appointment is carefully reserved just for you. When a session is missed or canceled without notice, another client loses the opportunity to receive care. To keep our schedule fair and efficient for everyone, we ask all clients to follow the policy below:
🔹 24-Hour Cancellation Window
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This allows us to offer your reserved time to another client in need.
🔹 Late Cancellations
Cancellations made less than 24 hours before your scheduled appointment will be considered a late cancellation. A 50% fee of the session price will be charged to the card on file.
🔹 No-Shows
If you do not attend your appointment without any prior notice, the full price of the session will be charged.
🔹 Emergencies & Exceptions
We understand that emergencies and unforeseen situations happen. Exceptions may be made at the discretion of Medicalmasaje management.
💙 Thank you for respecting our time and the time of others. This policy helps us maintain excellent service, consistency, and care for all our clients.
At Medical Masaje in Alameda, our therapists specializes in addressing discomfort, tension, and limited range of motion through advanced techniques. Utilizing Advanced Neuromuscular Therapy and NeuroKinetic Therapy, each session begins with identifying weak and strong muscles to uncover the source of pain. We then applies targeted therapeutic techniques to re-educate overworked muscles. Experience relief from injuries, chronic pain, and poor posture with personalized treatment that focuses on your specific needs.
These therapeutic techniques can address:
Injuries caused from car accidents
Low back pain
TMJ dysfunction
Carpal tunnel syndrome
Frozen shoulder
Tennis elbow
Golfers elbow
Runner’s knee
Anterior/posterior pelvic tilt
Hip compression
Plantar fasciitis
Bursitis
Tendonitis
Poor posture
With a deep understanding of the body’s intricate mechanics, Felix Diaz specializes in Advanced Neuromuscular Therapy, Myoskeletal Alignment, and NeuroKinetic Therapy. His approach focuses on identifying and addressing the root causes of discomfort and pain. By utilizing manual muscle tests, Felix pinpoints weaknesses and compensation patterns, guiding his therapeutic techniques to restore balance and functionality. Clients appreciate his attentive nature and commitment to their well-being, often experiencing significant relief from chronic pain and tension. Felix believes in empowering individuals through education and tailored treatment plans, ensuring they reclaim their physical vitality.
Please tell us about your condition and whether you've seen a medical doctor for this condition. We highly encourage all of our clients to visit their Primary Care Physician before starting treatment with us. This is valuable information for our practitioner to assess the best treatment in conjunction with your doctor. Once you book your appointment online, you will receive a confirmation email/text with an INTAKE FORM. Please complete this form online prior to your appointment. If you have any questions, please email medicalmasaje@gmail.com
